We are fill-service Revenue Cycle Management services provider!

  • No compromise on quality service

GT BPO: A Trusted Partner for Medical Billing and RCM
Services

Medical billing and revenue cycle management (RCM) are essential processes for any healthcare provider, as they ensure timely and accurate reimbursement for the services rendered. However, these processes can also be complex, time-consuming and prone to errors, affecting the financial health and patient satisfaction of the provider. 

That’s why many healthcare providers choose to outsource their medical billing and RCM needs to a reliable and experienced partner like GT BPO. We are a leading business process outsourcing (BPO) company that offers a wide range of services to healthcare providers, including:

  • Patient Registration: We handle the patient registration process, verifying the patient’s identity, insurance eligibility and benefits, and collecting the necessary information for billing and coding.
  • Insurance Eligibility and Benefits Verification: We verify the insurance coverage and benefits of each patient before the service is provided, ensuring that the provider is aware of the patient’s financial responsibility and avoiding any surprises or denials later on.
  • Charge Entry: We enter the charges for each service into the billing system, using the appropriate codes and modifiers, and ensuring compliance with payer rules and regulations.
  • Claim Scrubbing: We review each claim for accuracy and completeness, checking for any errors or discrepancies that could lead to denials or rejections, and correcting them before submission.
  • AR Follow Up & Recovery: We follow up with payers and patients on outstanding claims and balances, resolving any issues or disputes, and collecting payments in a timely manner.
  • Denial Management: We analyze the reasons for claim denials, file appeal when appropriate, and implement corrective actions to prevent future denials.
  • Payment Posting: We post the payments received from payers and patients into the billing system, reconciling them with the charges, and identifying any underpayments or overpayments.
  • RCM Audit: We conduct periodic audits of the complete RCM process, identifying any gaps or inefficiencies, and incorporating improvements or best practices.
  • Reporting: We provide regular reports on the performance of the RCM process, highlighting key metrics such as collection rate, days in AR, denial rate, etc.

Our Process Workflow

We follow a proven process work flow to deliver high-quality medical billing and RCM services to our clients. The process consists of five steps:

  • Discovery: We conduct a thorough assessment of the client’s current RCM process, identifying their pain points, challenges, goals and expectations.
  • Strategy: We develop a customized strategy for the client’s RCM process, aligning it with their specific needs, preferences and budget.
  • Implementation: We implement the strategy for the client’s RCM process, using state-of-the-art technology, tools and software, and training our staff on the client’s policies and procedures.
  • Measurement and Optimization: We measure the outcomes of the RCM process, using key performance indicators (KPIs) and benchmarks, and optimizes the process based on feedback and data analysis.
  • Reporting: We report on the results of the RCM process, providing insights and recommendations for continuous improvement.

Our Quality of Service Assurance Process

We are committed to providing high-quality medical billing and RCM services to our clients. To ensure this, it follows a quality of service assurance process that aims to decrease errors and mistakes in medical billing and RCM. The process involves:

  • Quality Control: We perform quality checks on each stage of the RCM process, ensuring that each task is done correctly and completely.
  • Quality Assurance: We monitor and evaluate the quality of services, using quality standards and criteria, such as accuracy rate, turnaround time, customer satisfaction rate, etc.

  • Quality Improvement: We identify areas of improvement in services, based on quality audits, feedbacks and reviews, and implement corrective actions or preventive measures.

Why Choose GT BPO?

We are more than just a vendor; Rather we are a trusted partner for medical billing and RCM services. By choosing GT BPO, you can benefit from:

  • Expertise: We have extensive experience in medical billing and RCM services, serving clients across various specialties and settings. We have a team of coders, billers, collectors and auditors who are wellversed in payer rules and regulations, coding guidelines and industry standards.

  • Technology: We use advanced technology, tools and software to streamline and automate the RCM process, ensuring accuracy, efficiency and security. We can integrate with any EHR, EMR, patient scheduling or medical billing system that the client uses, facilitating data exchange and communication.

  • Flexibility: We offer flexible and scalable solutions for medical billing and RCM services, catering to the client’s specific needs, preferences and budget. We can provide end-to-end or partial RCM services, depending on the client’s requirements.
  • Cost-Effectiveness: We help the client save time and money by reducing the operational costs, overheads and risks associated with in-house medical billing and RCM. We also help the client increase revenue by improving the collection rate, reducing the denial rate and enhancing the cash flow.

  • Customer Service: We provide excellent customer service to our clients, ensuring that they are satisfied with our services. We assign a dedicated account manager to each client, who serves as a single point of contact for any queries or issues. We also provide 24/7 support via phone, email or chat.

start your free consultation

If you are looking for a reliable and experienced partner for medical billing and RCM services, look no further than GT BPO. Contact us today to get a free quote and a free consultation. We look forward to hearing from you.